Best Western Plus Humboldt House Inn
Welcome to the
Humboldt House Inn
Humboldt House Inn
Thank you for choosing the Best Western Plus Humboldt House Inn to serve you. We are delighted to welcome you as our guest, and wish you an enjoyable and memorable stay. Whether you are visiting for business or pleasure, our staff is prepared to serve you with the highest degree of professionalism and hospitality.
In this directory you will find detailed information about our hotel’s amenities and guest services. Should you require additional information or assistance, please call the Front Desk.
This directory also includes valuable information about nearby points of interest and exciting things to do, and the fine offerings of our local businesses. Please take time to thank the local area merchants you visit, whose support has brought you this guest directory.
Thank you for staying at the Best Western Plus Humboldt House Inn. We hope you will find your stay so enjoyable that you will choose us again the next time you visit Southern Humboldt. We look forward to welcoming you back!
Sincerely yours,
The Management and Staff,
Best Western Plus Humboldt House Inn
701 Redwood Drive, Garberville, CA 95542
Phone: 707-923-2771
Reservations: 1-800-528-1234
To our valued guests…
Our Front Desk staff will never call your room asking for any personal or credit card information. If you get a call asking for any personal information, please hang up the phone and notify the Front Desk.
Thank you for your cooperation.
–Management
Property Layout
click image for larger view
Amenities
Shampoo, Lotion, Soap, Combs, Shaving Cream, Sewing Kits, Sanitary Napkins, Shower Caps, Tissue, Toothbrushes & Toothpaste – Contact the Front Desk.
Bottled Water
Located in the Vending Machines near Room 215.
Breakfast Hours
Complimentary hot deluxe Breakfast is served from 6am to 9am Monday through Friday, and 6am to 10am on Saturday and Sunday in the Garden Room next to the Lobby. Breakfast is available for visitors not staying with us for $15.
Business Center
Located in the Lobby. Computers with Hi-Speed Internet and Printer are available for the accessible.
Channel Lineup
click image for larger view
Check-Out
Check-out time is 11am.
Complimentary Coffee/Tea
Available in the Lobby and provided in all Guest Rooms.
Copy Service
Photocopies are available 24 hours daily with assistance at the Front Desk.
Credit Cards Accepted
Visa, MasterCard, Discover, Diners Club, American Express, Carte Blanche.
Emergencies
Fire: Press 9, WAIT for dial tone, then dial 911. You will then be connected to the local 911 Dispatch Center. Be sure to give the 911 Operator your Room Number. See “Safety & Security” section of this Directory for additional information.
Medical: Southern Humboldt Community Hospital:
Press 9, WAIT for dial tone, then dial 923-3921, or
Press 9, WAIT for dial tone, then dial 911.
Sheriff: Press 9, WAIT for dial tone, then dial 923-2761 or
Press 9, WAIT for dial tone, then dial 911.
Fax Service
Available 24 hours. Contact the Front Desk for assistance.
Fitness Center
Located at the northern end of our property near Rooms 301 and 302. Please refer to Property Layout for exact location. Hours are 6am to 9pm.
Front Desk
The Front Desk is staffed 24 hours.
Housekeeping
Extra pillows, blankets, and towels including face cloths are available at no charge from 8am to 3pm at Housekeeping, and 24 hours daily at the Front Desk.
Ice Machines
Near Rooms 215 and 234.
Internet Access
Get Connected:
Windows 10: Click the network icon in the notification area. Connect to the wireless network “BWHumboldtHouseInn.” Open your internet browser and the hotel’s login page should load. Follow the on-screen instructions to access the internet.
Windows 8: Open the Charms Bar and select “Settings.” From “Settings,” select the Wireless Network Icon. Connect to the wireless network “BWHumboldtHouseInn.” Open your internet browser and the hotel’s login page should load. Follow the on-screen instructions to access the internet.
Windows 7: Click on the Windows Logo (Start Button) and choose “Control Panel.” Open the “Network & Sharing Center.” Click on “Connect to a Network.” Connect to the wireless network “BWHumboldtHouseInn.” Open your internet browser and the hotel’s login page should load. Follow the on-screen instructions to access the internet.
IOS (iPhone / iPad): Tap “Settings.” Select “Wi-Fi.” Choose the wireless network “BWHumboldtHouseInn.” Open your internet browser and the hotel’s login page should load. Follow the on-screen instructions to access the internet.
MAC: Click on the Airport icon near the top of the screen. Select the wireless network “BWHumboldtHouseInn.” Open your internet browser and the hotel’s login page should load. Follow the on-screen instructions to access the internet.
Android: Open up the settings on the device. Go to Wireless & Networks. If Wi-Fi is unchecked, tap the empty box. Click on the wireless network “BWHumboldtHouseInn.” Open your internet browser and the hotel’s login page should load. Follow the on-screen instructions to access the internet.
Hi-Speed Wireless and Hard Wire. Support is available 24 hours daily by calling 855-242-5234. We are identified by our phone number, which is 707-923-2771.
Some rooms are hard-wired with Ethernet. For in-room hard-wired connections you will need a computer equipped with standard Internet Browser Software, an Ethernet LAN Port, and a Network Cable (RJ45). Cables are available at the Front Desk with a $50 Deposit.
Terms & Conditions of Internet Use:
By using our internet service, you hereby expressly acknowledge and agree that there are significant security, privacy and confidentiality risks inherent in accessing or transmitting information through the Internet, whether the connection is facilitated through wired or wireless technology. Security issues include, without limitation, interception of transmissions, loss of data, and the introduction of viruses and other programs that can corrupt or damage your computer.
ACCORDINGLY YOU AGREE THAT NEITHER BEST WESTERN NOR BEST WESTERN INTERNATIONAL, INC. NOR BEST WESTERN PLUS HUMBOLDT HOUSE INN IS LIABLE FOR ANY INTERCEPTION OF TRANSMISSIONS, COMPUTER WORMS OR VIRUSES, LOSS OF DATA, FILE CORRUPTION, HACKING AND/OR DAMAGE TO YOUR COMPUTER OR OTHERS THAT RESULT FROM THE TRANSMISSION OR DOWNLOAD OF INFORMATION OR MATERIALS THROUGH THE INTERNET SERVICE PROVIDED.
Iron & Ironing Board
Located in every Guest Room.
Laundromat
For your convenience we have a coin-operated Laundromat across from Room 209. Hours of operation are from 8am to 10pm. Do not leave items unattended. A coin-operated soap dispenser is located in the Laundromat, and change is available at the Front Desk.
Lost & Found
Items can be recovered between the hours of 8am and 3pm. The Best Western Plus Humboldt House Inn will hold items in the Lost & Found for 90 (ninety) days, after which the hotel cannot be held responsible.
Luggage Assistance & Storage
Luggage Assistance and Storage are available from 8am until 5pm. Contact the Front Desk.
Pets
We allow pets in specified rooms with a nonrefundable fee. Please contact the Front Desk for information. The pet exercise area is across from Rooms 226 and 227.
Safe Deposit
Available 24 hours daily with $100 lost key deposit. Contact the Front Desk for assistance. Please do not leave valuables in your room. The hotel assumes no responsibility for valuables not placed in the Safe Deposit.
Shopping
Within walking distance.
Snacks & Beverages
Available from Vending Machine located near Room 215.
Soft Drink Vending Machines
Located near Room 215.
Swimming Pool & Hot Tub
Open 9am to 10pm. The Pool is heated from April through October. THERE IS NO LIFEGUARD ON DUTY! Please do not leave children unattended in the Pool Area. Please, no food or drink in the Pool Area. Additional towels in Housekeeping 8am to 3pm and after hours at the Front Desk.
Telephone Dialing Instructions
HOTEL CHARGES:
Local Calls – No Charge
Free Local Calls: Up to 30 minutes. Press 9, WAIT for dial tone, then dial Number. Note: Some Area 707 calls have toll charges.
Long Distance Calls
Press 9, WAIT for dial tone, then dial Number. Long Distance Calls charged to room to be paid at check-out. No charge for incomplete calls or for “800” or “950” calls.
30% Surcharge on Long Distance Calls other than Collect or Credit Card Calls.
Toll Free
Press 9, WAIT for dial tone, then dial 10-digit Toll Free Number.
To Charge Call to Room
Press 9, WAIT for dial tone, then dial Number.
Credit Card, Collect, Operator Assisted
Press 9, WAIT for dial tone, then press 0 and dial the Area Code and Number.
To Access AT&T
Press 9, WAIT for dial tone, then press 00. Wait for recording.
AT&T Customer Service: 800-247-7000.
To Access Other Calling Cards & Collect Calls
Press 9, WAIT for dial tone, then press 0. Wait for Operator.
Directory Assistance (Charges Apply)
Press 9, WAIT for dial tone, then dial 411
Area Code other than 707: Press 9, WAIT for dial tone, then press 1 and dial the Area Code and 555-1212.
Emergency
Press 9, WAIT for dial tone, then dial 911. Notify Front Desk.
Sheriff: Press 9, WAIT for dial tone, then dial 911, or
Press 9, WAIT for dial tone, then dial 923-2761.
Safety & Security
Traveler Safety
- Do not admit anyone into your room without first verifying his or her identity. If you are unsure of someone claiming to be a hotel employee, call the Front Desk for verification before allowing entry.
- Hotel staff members will never call your room and ask for credit card numbers or other sensitive information. Please notify the Front Desk if you receive such a call.
- Do not leave cash or other valuables in your room or vehicle. The Best Western Plus Humboldt House Inn provides complimentary safe-deposit boxes for your security.
- Always use all locking devices on the door. Before leaving your room, double check that windows and door are all securely locked.
- Keep your room key card with you at all times. Do not leave it unattended in your room, by the swimming pool, or elsewhere.
- Report any suspicious activity that you observe to the management.
Fire Safety
Like all buildings, hotels can have fires. Plan what to do when you check-in. You won’t have time to plan during a fire.
- First, find two exits nearest your room. Be sure they are unlocked and unblocked.
- Then, count doors between your room and exits, so you’ll have a reference point if it’s smoky.
- If you hear an alarm, act, don’t investigate! If fire is in your room, get out and close the door. Once out, report the fire.
- If fire is not in your room, leave if you can. First, feel the door. If it’s cool, open it slowly and go to the nearest exit. Take your key so you can go back if you can’t use the exits. Crawl if there is smoke; fresh air will be at the floor.
- If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the fire department and wait for help.
- Never use elevators during a fire. They could stop at the fire floor.
Earthquake Safety
If you feel any shaking:
- Drop, cover and hold on — drop down to the floor as soon as you perceive an earthquake has started – drop down before the earthquake drops you down. Then seek shelter under a desk or table. Crouch down on your knees so that you can move with the table. Hold on to the table legs so you can keep the table over you!
- If there is no nearby desk or table — sit on the floor against an inside wall, away from windows, tall furniture or bookcases. Draw up your knees, bend your head toward your knees. Protect your head and neck with your arms.
- Afterwards, wearing sturdy shoes, carefully make your way to the Front Parking Lot near the Lobby and join the other guests gathering there. Proceed carefully, avoiding downed power lines and other hazards.
Carbon Monoxide Safety
