Best Western Orchard Inn

We trust you will enjoy your stay with us. We are working hard every day so that when you return to Ukiah you will again choose the Best Western Orchard Inn in Ukiah.

Sincerely,
Alpesh Jivan
Managing General Partner

Orchard Inn
555 South Orchard Ave.
Ukiah, CA 95482
(707) 462-1514

Bottled Water

Bottled water is available in vending machines located on the ground floor.

Breakfast

Please join us for a complimentary breakfast from 6:30 a.m. to 9:30 a.m. daily.

Channel Lineup

click on image for larger view

Check-In/Check-Out

Check-in time is 3:00 p.m. Check-out time is 11:00 a.m. Upon departing, please turn off lights and heating or air conditioning. Please leave all keys at the Front Desk. If you would like to extend your reservations, please contact the Front Desk as far in advance as possible.

Coffee/Tea Makers

Coffee/tea makers are available in each room.

Copy Service

A copier is located in the Office. Staff will assist.

Credit Cards

For your convenience we accept Visa, Mastercard, American Express and Discover credit cards.

Cribs

A limited number of Pack ‘n Plays are available on a first-come, first-served basis. Please contact the Front Desk to request one. There is no charge for this service.

Emergencies

In the event of an emergency, medical or otherwise, dial 911.

Fax Service

Fax service is available at the Front Desk 24 hours a day.

Forget Something?

As a courtesy to our guests, we are happy to provide complimentary toothpaste, toothbrushes, sewing kits, shaving lotion, sanitary napkins, shampoo, combs and razors.

Front Desk

The Front Desk is staffed 24 hours a day.

Housekeeping Services

Unscheduled housekeeping services such as providing extra pillows, blankets, towels and soap can be arranged 24 hours a day by contacting the Front Desk. Dial 0.

Internet Access

Wireless internet is provided. Data ports are available in all rooms. For in-room hardwired connections you will need a computer equipped with standard internet browser software and an Ethernet LAN port.

Instructions for Wi-Fi use:

Ask Front Desk for Access Code.
Turn Wi-Fi ON in your Device.
Connect to the Hotel’s Wi-Fi Network.
Launch your Internet Browser.
Enter the Access Code provided by Front Desk for Immediate Access to the Internet.

Wi-Fi Tech Support Only: (855) 363-5425.

Terms and Conditions of Internet Use: By using our Internet services, you hereby expressly acknowledge and agree that there are significant security, privacy and confidentiality risks inherent in accessing or transmitting information through the internet, whether the connection is facilitated through wired or wireless technology. Security issues include, without limitation, interception of transmissions, loss of data, and the introduction of viruses or other programs that can corrupt or damage your computer. Accordingly, you agree that neither Best Western^® International, Inc. nor any Best Western^® hotel is liable for any interception of transmissions, computer worms or viruses, loss of data, file corruption, hacking or damage to your computer or others that results from the transmission or download of information or materials through the internet service provided. Each Best Western^® hotel is independently owned and operated. Best Western^® is a registered trademark of Best Western^® International, Inc. Copyright 2014. All rights reserved.

Irons & Ironing Boards

Irons and ironing boards are provided in each guest room.

Lost & Found

Please dial 0 to contact the Front Desk regarding any items you may have lost or found. The Best Western Orchard Inn is not responsible for lost items.

Luggage Assistance

Contact the Front Desk. Luggage assistance is available with advance notice from 7:00 a.m. to 11:00 p.m.

Luggage Storage

Luggage storage is available at the Front Desk 24 hours a day.

Messages

Contact the Front Desk. Dial 0.

Pet Policy

Pets are permitted at the discretion of management, in designated pet-friendly rooms only. There is a pet fee of $20 per pet per night, up to a maximum of $100 per week.

Reception

Staffed 24 hours a day.

Safe Deposit Box

Provided complimentary to our guests. Please do not leave money or valuables in your room. Under state law the hotel cannot be held responsible for the loss of articles unless properly secured in the safe located at the Front Desk. For the security of your valuables, please let us be of service.

Smoking Policy

Smoking is permitted in designated rooms and smoking areas only. Guests who smoke in a nonsmoking room will incur a $500 deep cleaning fee.

Swimming Pool & Spa

A swimming pool and heated spa are available for our guests. Hours are 9:00 a.m. to 9:00 p.m. No lifeguard is on duty, and children under the age of 12 are not permitted in the pool area unless accompanied by an adult.

Telephone Dialing Instructions

Front Desk: Dial 0. Front Desk is open 24 hours a day.
Room to Room (dial direct): Room Number
Local Calls (free; toll charges apply outside 10 miles): 9 + Number
Directory Assistance (toll charges apply): 9 + 411
Long Distance (charge to room): 9 + 1 + Area Code + Number
Area Code Information: 9 + 0
For Emergencies: 911
Wake-Up Call: Dial 0

Vending & Ice Machines

Located on ground floor.

Safety & Security

Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest.
We urge you to take advantage of the following suggestions.

Admittance

Identify every person first before you allow them into your room. A door viewer is provided in your door for your safety and convenience. Never sit in your room with the door open, and never invite strangers into your room. If there is any doubt about the true identity of a person seeking admittance to your room, please contact the Front Desk.

Double Locks & Chains

Utilize the deadbolt provided on your door upon entering. This prevents the door from being opened by a room key. Also, please secure the safety chainlock.

Fire

Familiarize yourself with the location of the nearest fire exit. In case of a fire, proceed quickly and calmly to the stairs. If there is some smoke, crawl; the freshest air is near the floor. Do not panic. Report fire to the hotel operator.

Keys

Safeguard your key and keep it with you at all times. Do not leave it unattended in your room, by the swimming pool, or elsewhere. Upon departure leave your key with the desk clerk. Do not leave it in the room or in the door. Do not give your key to anyone else.

Safe Deposit Boxes

Do not leave valuables or money in your room or vehicle. Safe deposit boxes are provided for your use at our Front Desk at no charge. State law stipulates that the hotel is not responsible for loss unless articles have been secured properly in these boxes.

Vehicles

Do not leave valuables in your vehicle. Please keep your vehicle locked. Hotel assumes no liability for theft or damage to vehicles.

Earthquake Safety

If you feel any shaking:

Drop, cover and hold on: drop down to the floor as soon as you perceive an earthquake has started; drop down before the earthquake drops you down.
Then seek shelter under a desk or table. Crouch down on your knees so that you can move with the table. Hold on to the table leg(s) so you can keep the table over you.
If there is no nearby desk or table, sit on the floor against an inside wall, away from windows, tall furniture or bookcases. Draw up your knees, bend your head toward your knees. Protect your head and neck with your arms.
Go outside once the shaking stops. Make sure you are wearing sturdy shoes before leaving the building. If possible take valuables and medications. Avoid touching downed power lines.
If access to exit doors is blocked by earthquake damage, wait for a rescue team.

Carbon Monoxide Safety Tips
WARNING

Carbon Monoxide is a colorless, odorless, poisonous gas, and exposure can be fatal. Your room is equipped with a carbon monoxide detector.

Symptoms of carbon monoxide exposure may include:

Headache
Nausea
Vomiting
Loss of muscle coordination
Loss of consciousness¹
Fatigue
Shortness of breath
Blurred vision
Weakness
Confusion
Dizziness
Collapse

What to do if a carbon monoxide alarm is sounding or if you experience any symptoms of carbon monoxide exposure:

Never ignore a carbon monoxide alarm that is sounding.
Immediately move outside to fresh air.
Advise the hotel Front Desk.
Call 911, emergency services or the fire department.
Do a head count to check that all people in your party are accounted for.
Do not reenter the premises until the emergency services responders have given you permission.²

¹ Source of symptom list: Consumer Product Safety Commission & Mayo Clinic.
² Source of recommended responses to sounding alarm or symptoms: Consumer Product Safety Commission.