Dean Creek Resort

Welcome to Dean Creek Resort. We are delighted to welcome you as our guest, and wish you an enjoyable and memorable stay. Whether you are visiting for business or pleasure, our staff is prepared to serve you with the highest degree of professionalism and hospitality.

In this directory you will find detailed information about our hotel’s amenities and guest services. Should you require additional information or assistance, please call the Front Desk.

This directory also includes valuable information about nearby points of interest and exciting things to do, and the fine offerings of our local businesses. Please take time to thank the local area merchants you visit, whose support has brought you this guest directory.

Thank you for staying at Dean Creek Resort. We hope you will find your stay so pleasant that you will choose us again the next time you visit Southern Humboldt. We look forward to welcoming you back!

Sincerely yours,
The Management and Staff
Dean Creek Resort

Dean Creek Resort
4112 Redwood Drive
Redway, CA 95560
707-923-2555

Property Layout

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Activities

The award-winning Dean Creek Resort is nestled on the banks of the Eel River in Giant Redwood country, only three miles from the world-famous Avenue of the Giants in Humboldt Redwoods State Park. Open year-round, our resort offers all the amenities of home in a natural setting. Our modern RV sites feature full hookups, picnic tables, barbecues and fire rings. Deluxe accommodations are also available at our motel. Nature in its finest and purest form abounds in the area: frequent wildlife sightings, majestic old-growth redwoods, and superb fishing and rock-hunting sites on the Eel River all make it a place of singular beauty and adventure. We are geared toward family togetherness.

Our guests can relax by our pool and spa, take a sauna, or participate in a friendly game of shuffleboard, horseshoes, mini golf or volleyball. A lounge and cooking facilities for large gatherings are also available, but require advance reservation. Our amphitheater, under a 1500-year-old giant redwood tree, is ideal for group entertainment. We have a playground, tether ball, and basketball, as well as a game arcade for the young (and young at heart).

ADA Accommodations

Dean Creek Resort is committed to providing accessible facilities for guests with disabilities. If you encounter barriers during your stay, please contact the Manager. If in the future you require an accessible room, please request one when making a reservation. We can assist you better if you let us know your individual needs in advance.

Channel Lineup

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Check-In/Check-Out

Check-in time is 4 p.m. Check-out time is 11 a.m. In the event of a late check-out, please make arrangements with the Front Office in advance.

Convenience Store

A Convenience Store is located at the Registration Area.

Credit Cards

For your convenience we accept Visa, MasterCard, American Express and Discover credit cards.

Emergencies

In case of a police, fire or ambulance emergency, dial 9, wait for a dial tone, then dial 911.

Hospital

Jerold Phelps Community Hospital
733 Cedar Street
Garberville, CA 95542
707-923-3921

Ice

Ice is available at the Front Office. Rooms have complimentary ice buckets. Please do not ask the Office to fill ice chests. Please leave ice chests outside the rooms, since they sometimes leak and stain the flooring.

In-Room Amenities

For your convenience guest rooms come equipped with air conditioning, coffee makers, microwaves, refrigerators, alarm clocks, cable TV and direct dial phones. Some units have kitchenettes.

Internet Access

We are proud to offer complimentary Wi-Fi in all our guest rooms.

Inventory of Items

All items in rooms are inventoried. In case of malfunction or breakage, please notify the Front Office.

Laundry

A coin Laundry for guest use is located at the Registration Area.

Lost & Found

Please contact the Front Desk at ext. 114 regarding any items you may have lost or found. Dean Creek Resort is not responsible for any lost or stolen articles.

Maximum Occupancy

Maximum occupancy is 2 persons for 1-bedroom, and 4 persons for 2-bedroom accommodations.

Outside Guests

All outside guests using resort facilities are subject to a day use fee. No outside guests are permitted in rooms or on the property after 10 p.m.

Pets

Pets are permitted in designated pet-friendly rooms at the discretion of the Front Desk. There is a pet fee of $10 per night. A deep-cleaning charge of $50 will be assessed for undeclared pets.

Picnic Tables & Barbecues

Picnic Tables and Barbecues are located on motel lawns for your enjoyment.

Quiet Time

Quiet Time is from 10 p.m. to 8 a.m.

Reservations

Please contact the Office or call 877-923-2555 for future individual or group reservations.

RV & Camping Sites

Our modern RV sites feature full hookups, picnic tables, barbecues and fire rings. Tent campers are also welcome in designated areas.

Smoking Policy

All of our rooms are smoke-free. Guests who smoke in their room will incur a $250 deep-cleaning fee.

Sauna

Please contact the office to make one-hour reservations for the Sauna. No one under the age of 14 is permitted to use the Sauna. Please do not take towels from your room for Sauna use; check out towels from the Office.

Swimming Pool & Spa

Our outdoor Swimming Pool and Spa are open from Memorial Day weekend through Labor Day weekend. They are closed after dark. Please do not take towels from your room for Pool or Spa use; check out towels from the Office. There are no lifeguards on duty, and children under the age of 14 are not permitted in the Pool area unless they are accompanied by an adult. No one under the age of 14 is permitted in the Spa, even if an adult is present.

Telephone

Emergency: Dial 9, wait for a dial tone, then dial 911.
Front Desk: Dial 114. Front Desk is open summer from 9 a.m. to 9 p.m. and winter 9 a.m. to 8 p.m.
Outside Calls: Dial 9 for outside line. Phone card required for long distance calls.

Safety & Security

Traveler Safety

Do not admit anyone into your room without first verifying his or her identity. If you are unsure of someone claiming to be a hotel employee, call the Front Office for verification before allowing entry.
Hotel staff members will never call your room and ask for credit card numbers or other sensitive information. Please notify the Front Office if you receive such a call.
Do not leave cash or other valuables in your room or vehicle. Dean Creek Resort is not responsible for lost or stolen articles.
Always use all locking devices on the door. Before leaving your room, double check that windows and door are all securely locked.
Keep your room key with you at all times. Do not leave it unattended in your room, by the swimming pool, or elsewhere.
Report any suspicious activity that you observe to the management.

Fire Safety

If you hear an alarm or smell smoke, act immediately; don’t just investigate.
To report a fire, dial 911. Be sure to give your room number. Next, call the Front Office by dialing 114.
Leave your room. Proceed quickly but calmly. Do not panic.

Earthquake Safety

If you feel any shaking:

Drop, cover and hold on: drop down to the floor as soon as you perceive an earthquake has started; drop down before the earthquake drops you down. Then seek shelter under a desk or table. Crouch down on your knees so that you can move with the table. Hold on to the table leg(s) so you can keep the table over you.
If there is no nearby desk or table, sit on the floor against an inside wall, away from windows, tall furniture or bookcases. Draw up your knees, bend your head toward your knees. Protect your head and neck with your arms.
Go outside once the shaking stops. Make sure you are wearing sturdy shoes before leaving the building. If possible take valuables and medications. Avoid touching downed power lines. If access to exit doors is blocked by earthquake damage, wait for a rescue team.