Comfort Inn & Suites Redwood Country

Thank you for choosing Comfort Inn & Suites Redwood Country to serve you. Whether this is your first visit or you’ve stayed with us before, our entire staff will do its best to accommodate your needs and provide you with the finest hospitality.

Conveniently located on Riverwalk Drive in Fortuna. California, we have prepared this directory to acquaint you with our facilities and guest services, and with the many great attractions and delightful things to see and do here in Humboldt County. We encourage you to visit the fine local area merchants listed in these pages, whose support makes this guest directory possible.

We are always happy to assist you. If you have any questions about our amenities and services that are not addressed in these pages, please feel free to call the Front Desk or ask any of our knowledgeable staff.

Once again, we thank you for staying at Comfort Inn & Suites Redwood Country. It is our pleasure to serve you,

Sincerely yours,

Comfort Inn & Suites Staff

Comfort Inn & Suites Redwood Country
1583 Riverwalk Drive
Fortuna, CA 95540
707-725-7025

Property Layout

click image for larger view

Business Services

To accommodate our guests’ business needs we offer free local calls, free Wi-Fi internet access, guest use copy machine, guest use fax machine, voice mail and wake-up service. Additionally, rooms equipped with a desk are available.

Check-In/Checkout

Check-in time is 2 pm. Checkout time is 11 am. In the event of a late checkout, please make arrangements with the Front Desk in advance.

Complimentary Coffee

Complimentary coffee is available in the Lobby.

Complimentary Hot Breakfast

Please join us for breakfast every morning from 6:30 am to 9:30 am. Selections include hard-boiled eggs, hot eggs, hot waffles, biscuits and gravy, pastries, muffins, breads, english muffins, a variety of hot and cold cereals, juices, milk, coffee.

Conference Room

Our Conference Room, which can accommodate up to 25 – 30 people, is available for business meetings. For information or to make reservations, please contact the Front Desk.

Copy Service

Black and white copies are available at the Front Desk for a small charge.

Credit Cards

For your convenience we accept Visa, Mastercard, American Express and Discover credit cards.

Cribs

A limited number of cribs are available on a first come, first served basis. Please contact the Front Desk to request one. A charge of $5 per night will apply.

Emergencies

In case of a police, fire or ambulance emergency, dial 9, wait for the dial tone, then dial 9-1-1.

Exercise/Fitness Center

Guests are invited to work out in the exercise room, located on the first floor. Hours are 6 am to 10 pm.

Fax Service

Fax service is available at the Front Desk for a small fee. Please inquire at the Front Desk for incoming fax number and rates.

Forget Something?

As a courtesy to our guests, we are happy to provide complimentary overnight personal items such as toothbrushes and toothpaste, etc.

Housekeeping

Please dial 0 to contact the Front Desk for any housekeeping service needs, including extra towels, linens or blankets.

Ice Machines

Ice machines are conveniently located on the first and third floors near the vending machines close to the rear stairs. Please refer to the Property layout near the the front of this directory for exact locations.

In-Room Amenities

For your convenience guest rooms come with cable TV, free local calls, hair dryers, coffee makers, irons and ironing boards, microwave ovens, refrigerators, voice mail and wake-up service.

Internet Access

We are proud to offer complimentary Wi-Fi in all our guest rooms. Inquire at Front Desk if login assistance is required.

Key Cards

If you lose your key card, please notify the Front Desk immediately. We will gladly provide you with a replacement upon presentation of photo identification. If your ID is locked in your room, hotel staff will assist you in retrieving it.

Laundry

A coin-operated guest laundry is located on the first floor by the rear exit door.

Lost & Found

Please dial 0 to contact the Front Desk regarding any items you may have lost or found.

Luggage Cart

A luggage cart is available for guest use.

Newspapers

Complimentary newspapers are available in the Lobby.

Pet Policy

Pets are not permitted at the Comfort Inns & Suites Redwood Country. A charge of $200 will apply to violations of this policy.

Reservations

Please contact the Front Desk (707-725-7025) for group reservations, or to reserve the conference room. For individual reservations call the Front Desk or 1-800-424-6423.

Restaurants

There is a wide variety of restaurants located within a five-minute drive. We recommend, among others, Eel River Brewing Company, located nearby at 1777 Alamar Way (707-725-2739), Funky Monkey kid-friendly restaurant at 1875 Riverwalk Drive (707-725-1600), Pepper’s Family Restaurant at 719 S. Fortuna Blvd. in the Redwood Village Shopping Center (707-725-5580) and Westside Pizza at 432 S. Fortuna Blvd. (707-725-9990).

Rollaway Beds

A limited number of rollaway beds are available on a first come, first served basis. Please contact the Front Desk to request one. A charge of $15 per night will apply.

Safe-Deposit Boxes

For your security we provide complimentary safe-deposit boxes in the office for money, jewelry and other valuables. Please inquire at Front Desk.

Smoking Policy

All of our rooms are smoke-free. Guests who smoke in their room will incur a $200 deep cleaning fee.

Swimming Pool & Spa

Our heated indoor Swimming Pool and Spa, located on the first floor, are open from 6 am to 10 pm. Your room key card will allow you access to the pool area. There are no lifeguards on duty, and children under the age of 14 are not permitted in the pool area unless accompanied by an adult.

Telephone

Emergency: Dial 9, wait for the dial tone, then dial 9-1-1.
Front Desk: Dial 0.
Outside Calls: Dial 9, wait for the dial tone, then dial number. Standard long distance rates apply. There is no charge for local or toll-free numbers.
Room to Room: Dial room number.
Wake-Up Calls: Dial 0 for the Front Desk.

Safety & Security

Traveler Safety

Do not admit anyone into your room without first verifying his or her identity. All doors are provided with peep holes. If you are unsure of someone claiming to be a hotel employee, call the Front Desk for verification before allowing entry.
Hotel staff members will never call your room and ask for credit card numbers or other sensitive information. Please notify the Front Desk if you receive such a call.
Do not leave cash or other valuables in your room or vehicle. Comfort Inn & Suites Redwood Country provides complimentary safe-deposit boxes for your security.
Always use all locking devices on the door. Before leaving your room, double check that windows and door are all securely locked.
Keep your room key card with you at all times. Do not leave it unattended in your room, by the swimming pool, or elsewhere.
Report any suspicious activity that you observe to the management.

Fire Safety

Upon checking in, locate the 2 nearest exits and the nearest fire alarm. Count the number of doors between them and your room, so that you can find your way in the event of smoke or darkness.
If you hear an alarm or smell smoke, act immediately; don’t just investigate.
To report a fire, dial 9, wait for a dial tone, then dial 911. Be sure to give your room number. Next, call the Front Desk by dialing 0. Then go to the door. If it is hot, do not open it. Turn off the fan or air conditioner. Cover the crack at the bottom of the door with wet towels, fill your bathtub with water, and signal from your window. Do not break the window or jump from it. Cover your mouth and nose with a folded wet towel. Wait to be rescued.
If the door is not hot, and there is no dense smoke in the corridor, take your key card, lock the door behind you and head for the nearest exit. Pull nearest fire alarm if possible. If there is some smoke, crawl; the freshest air is near the floor. Proceed quickly but calmly. Do not panic.

Earthquake Safety

If you feel any shaking:

Drop, cover and hold on: drop down to the floor as soon as you perceive an earthquake has started — drop down before the earthquake drops you down. Then seek shelter under a desk or table. Crouch down on your knees so that you can move with the table. Hold on to the table leg(s) so you can keep the table over you.
If there is no nearby desk or table: sit on the floor against an inside wall, away from windows, tall furniture or bookcases. Draw up your knees, bend your head toward your knees. Protect your head and neck with your arms.
Make sure you are wearing sturdy shoes before leaving the building. If possible take valuables and medications. Avoid touching downed power lines. If access to exit doors is blocked by earthquake damage, wait for a rescue team.