Hotel Arcata

Welcome to Hotel Arcata. We are delighted to welcome you as our guest, and wish you an enjoyable and memorable stay. Whether you are visiting for business or pleasure, our staff is prepared to serve you with the highest degree of professionalism and hospitality.

In this directory you will find detailed information about our hotel’s amenities and guest services. Should you require additional information or assistance, please call the Front Desk.

This directory also includes valuable information about nearby points of interest and exciting things to do, and the fine offerings of our local businesses. Please take time to thank the local area merchants you visit, whose support has brought you this guest directory.

Thank you for staying at Hotel Arcata. We hope you will find your stay so pleasant that you will choose us again the next time you visit Arcata. We look forward to welcoming you back!

Sincerely yours,

The Management and Staff
Hotel Arcata

Hotel Arcata
708 9th Street, On The Plaza
Arcata, CA 95521
707-826-0217

Property Layout

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Channel Lineup

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Check-In/Check-Out

Check-in time is 3 pm. Check-out time is 11 am. In the event of a late check-out, please make arrangements with the Front Desk in advance.

Copy Service

Black and white copies are available at the Front Desk free for the first five copies. Please inquire at desk regarding additional copies.

Credit Cards

For your convenience we accept all major credit cards.

Cribs

A limited number of cribs are available on a first come, first served basis. Please contact the Front Desk to request one. There is no charge.

Fax Service

Fax service is available at the Front Desk. Please inquire there for details.

Housekeeping

Please dial the Front Desk at extension 0 to contact the Housekeeping Department for any housekeeping service needs, including extra towels, linens or blankets.

Ice Machine

An ice machine is located by the Lobby on the ground floor.

In-Room Amenities

For your convenience and enjoyment guest rooms come equipped with coffee makers, claw-foot tubs and showers, ironing boards, cable TV, and Wi-Fi. Irons and hair dryers are available at the Front Desk.

Internet Access

We are proud to offer complimentary Wi-Fi in all our guest rooms. Please inquire at Front Desk regarding login information.

Keys

If you lose your key, please notify the Front Desk immediately. There is a $60 fee for re-keying the door.

Lost & Found

Please dial 0 to contact the Front Desk regarding any items you may have lost or found.

Luggage Assistance

Luggage carts are available. Additionally, our helpful staff will be happy to assist disabled guests. Please contact the Front Desk.

Mail and Messages

Mail may be dropped off or picked up at the Front Desk, and the Front Desk will also notify you if any messages have been left for you.

Parking

Please contact the Front Desk for a Parking Permit. It will allow you to park for longer than the 2 or 4 hour limit posted for most local parking spaces.

Pets

Pets are permitted at management’s discretion in designated rooms. There is a fee of $25 per night.

Reservations

Please contact the Front Desk or go online to HotelArcata.com for future individual or group reservations, or to reserve conference rooms.

Restaurant and Lounge

Tomo Japanese Restaurant, which includes a lounge, is located inside the Arcata Hotel building. Its hours of operation are 4:30 pm – 9 pm daily. Call 707-822-1414 or go online at TomoArcata.com.

Rollaway Beds

A limited number of rollaway beds are available on a first come, first served basis. Please contact the Front Desk to request one. A charge of $10 per night will apply.

Room Service

Call Tomo at 707-822-1414. Can be charged to your hotel bill.

Smoking Policy

All of our rooms are smoke-free. Guests who smoke in their room will incur a $200 deep cleaning fee.

Swimming Pool & Fitness Center

Guests receive complimentary passes to The Club on Mill Creek, in McKinleyville, which has a 6-lane pool and fitness center. Please inquire at Front Desk for details.

Telephone

Emergency: Dial 9, wait for the dial tone, then dial 911.
Front Desk: Dial 0.
Housekeeping: Dial 0.
Outside Calls: Dial 9, wait for the dial tone, then dial the number. A surcharge of 50¢ will apply to local calls. Long distance service is not available; call Front Desk for more details.

Safety & Security

Traveler Safety

Do not admit anyone into your room without first verifying his or her identity. All doors are provided with peep holes. If you are unsure of someone claiming to be a hotel employee, call the Front Desk for verification before allowing entry.
Hotel staff members will never call your room and ask for credit card numbers or other sensitive information. Please notify the Front Desk if you receive such a call.
Do not leave cash or other valuables unattended in your room or vehicle.
Always use all locking devices on the door. Before leaving your room, double check that windows and door are all securely locked.
Keep your room key card with you at all times. Do not leave it unattended in your room, by the swimming pool, or elsewhere.
Report any suspicious activity that you observe to the management.

Fire Safety

Upon checking in, locate the 2 nearest exits and the nearest fire alarm. Count the number of doors between them and your room, so that you can find your way in the event of smoke or darkness.
If you hear an alarm or smell smoke, act immediately; don’t just investigate.
To report a fire, dial 9, wait for a dial tone, then dial 911. Be sure to give your room number. Next, call the Front Desk by dialing 0. Then go to the door. If it is hot, do not open it. Turn off the fan or air conditioner. Cover the crack at the bottom of the door with wet towels, fill your bathtub with water, and signal from your window. Do not break the window or jump from it. Cover your mouth and nose with a folded wet towel. Wait to be rescued.
If the door is not hot, and there is no dense smoke in the corridor, take your key card, lock the door behind you and head for the nearest exit. Pull nearest fire alarm if possible. If there is some smoke, crawl; the freshest air is near the floor. Proceed quickly but calmly. Do not panic.

Earthquake Safety

If you feel any shaking:

Drop, cover and hold on: drop down to the floor as soon as you perceive an earthquake has started — drop down before the earthquake drops you down. Then seek shelter under a desk or table. Crouch down on your knees so that you can move with the table. Hold on to the table leg(s) so you can keep the table over you.
If there is no nearby desk or table: sit on the floor against an inside wall, away from windows, tall furniture or bookcases. Draw up your knees, bend your head toward your knees. Protect your head and neck with your arms.
Make sure you are wearing sturdy shoes before leaving the building. If possible take valuables and medications. Avoid touching downed power lines. If access to exit doors is blocked by earthquake damage, wait for a rescue team.