Howonquet Lodge

Thank you for choosing the Howonquet Lodge at Lucky 7 Casino. We will do our best to make your stay enjoyable and rewarding. Please let the front desk know immediately if you should need anything or have any issues with your room. They are open 24 hours a day.

Many services are operating with different hours or policies due to COVID-19. Updated hours and policies are indicated with BOLD GREEN type wherever possible.

We hope you enjoy the wonderful facilities during your stay. Relax in the hot tub or go for a swim in our thermally-heated swimming pool, then have a meal at the House of Howonquet Restaurant which serves great food with a smile from breakfast through dinner. Enjoy some adult fun in the Lucky 7 Casino which has over 320 slot machines and live Blackjack, Poker and Bingo. Or have a drink and watch a game at the always-fun Club 7 sports bar.

We are delighted you chose to stay with us at the Howonquet Lodge!

Sincerely,

Hospitality Management

• HOWONQUET LODGE •
350 N Indian Rd
Smith River, CA 95567
855-487-3777

Property Layout

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Our Commitment to the Environment

The Tolowa Tribe is blessed to be located in one of the most beautiful settings in the world. We are surrounded by skyscraping redwoods, embraced by the ocean, and graced with dynamic rivers. These are the gifts of nature and it is our chosen duty to protect them. To that end, both Howonquet Lodge and Lucky 7 Casino have invested in systems and procedures that minimize our impact on the environment whenever possible. We are “green” and proud of it!

Doing our part to preserve this treasured environment is a privilege! We invite our Guests to take part in these efforts. Re-using towels and sheets when your stay is more than one day saves water, detergents and chemicals. When considered collectively, it makes a very positive impact on our environment and it is nothing more than you might do at home.

Using Express Check-Out not only saves you time, your receipt is e-mailed directly to use, and so paper is saved.

Rest assured, if you choose to participate in our green efforts, your room will be cleaned, beds made, and towels refreshed daily. We want our Guests to know that we truly care!

When the Tolowa Dee-ni’ Nation Tribal Council decided to expand Lucky 7 Casino and implement progressive plans to build the Tolowa Event Center and Howonquet Lodge, an investment was made that has resulted in a cooling and heating system for these buildings based on sustainable geothermal technology, and not on
bio-fuels.

Our buildings are heated and cooled by water drawn from 68 wells drilled to a depth of 300 feet on property behind our structures. This water holds a constant temperature of 56 degrees and travels in a “loop” through many pipes, reaching all parts of our buildings, effectively cooling the air in the rooms. When heat is required, an Energy Recovery Ventilation unit is employed. It retrieves hot air from our attic spaces, where it reaches 110 degrees or more. This air is used to warm the piped water, thereby warming the interior spaces as needed.

Fresh air is brought into the buildings constantly, exposed to the geothermal loop for cooling or heating via the ERV’s, and pressurized by blowers. These force the air into the rooms and upward, taking smoke with it from Lucky 7 Casino. This air re-heats the attic air (which will be used again) and exits the buildings through another series of vents. The result is a continuous cycle of 100% clean air for healthier breathing.

Howonquet Lodge is smoke free, and also benefits from the geo-thermal and energy recovery systems. Additional individual units in each Guest room ensure that our Guests have a clean and comfortable environment.

ADA Accommodations

Several guest rooms have been specifically designed for wheelchair accessibility. These rooms are available at no additional charge. Howonquet Lodge at Lucky 7 is committed to providing accessible facilities for guests with disabilities. If you encounter barriers during your stay, please contact the Manager. If in the future you require an accessible room, you can assist us in meeting your needs by making reservations in advance requesting an accessible room and letting us know your individual needs.

Air Conditioning/Heating

We are proud of Howonquet Lodge’s “Green” central geo-thermal heating and cooling system. It is both efficient and ecologically sound. For your further comfort, there are individual heating and air conditioning units in each Guest Room.

Beer & Liquor

Alcoholic beverages are available for purchase at our Fuel Mart located across the road, or relax and watch a game in our Club 7 Sports Bar. Purchaser must be 21 years old or older.

Business Center

Our Business Center features two work stations with popular software programs, including MS Word, Excel, and Publisher. If you are registered at our Hotel, the use of these stations and high speed internet access is complimentary. Faxing and copying services are available during business hours. To access these, contact the Front Desk.

Channel Lineup

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Check-In/Check-Out

Check-in time is after 3pm. Check-out time is 11am. In the event of a late check-out, please make arrangements with the Front Desk in advance.

Complimentary Coffee & Tea

Your Guest Room has a 4-cup coffee maker with complimentary coffee, decaf coffee, and tea, as well as sweeteners and creamers.

Conference & Event Facilities

LIMITED OPTIONS FOR MEETING ROOM USE AT THIS TIME. PLEASE CALL FOR CONSULTATION.

Our full-service Casino and Hotel provide the perfect backdrop for any event. Enjoy 6,400 square feet of flexible event space ready to accommodate any occasion. Our new event facilities feature a full-service dining room and lounge offering a fireplace and stage area for music and dancing. For larger meetings and conferences, our Tolowa Event Center can accommodate up to 400 guests. We also offer the K’vsh-chu (Redwood) Room, the Nii~-li~ (River) Room, the Naa-svt (Beach) Room, and the Nan-ts’vn (Mountain) Room for smaller, more intimate occasions. These rooms are perfect for private weddings, reunions, anniversaries, as well as for business conferences and educational sessions. For information or to make reservations, please the contact the event coordinator at 866-777-7170 ext. 5005.

Credit Cards

For your convenience we accept Visa, Mastercard, American Express and Discover credit cards.

Disabilities

Emergencies

In case of a police, fire or ambulance emergency, dial 911. Next, call the Front Desk by dialing 0.

Fitness Center

Guests are invited to work out in our state-of-the-art Cardio Room. Please refer to the Property Layout map in this directory for its location. Your room key card will allow you access.

The Cardio Room is located off the Lobby.
Hours of availability are from 7am to 10pm, for registered Guests only.
All Guests using the equipment must be 16 years of age or older.
Please use the towels that are available within the facility and leave them in the receptacle after use.
Please advise the Front Desk if there are problems with any of the equipment.
Alcohol is not permitted in the Cardio Room.
Howonquet Lodge has made every effort to provide our Guests with safe and reliable equipment.
The use of this equipment shall be at your own risk.

Forget Something?

We truly care about your stay. If you have forgotten something, we have complimentary items available at the Front Desk.

Front Desk

You may contact the Front Desk from your room by dialing 0. The Front Desk is open 24 hours a day.

Gift Shop

The gift shop is located off the Lobby. Hours of availability are from 7am to 10pm. Children 12 and under must be accompanied by an adult.

Housekeeping

Please dial 0 to contact the Housekeeping Department for any housekeeping service needs, including extra towels, linens, blankets, pillows, soap, shampoo and sundries. These items will be delivered to your room.

In-Room Amenities

For your convenience guest rooms come equipped with clock radios, flat screen TVs, refrigerators, coffee makers, hair dryers and iron and ironing board.

Internet Access

Howonquet Lodge Provides complimentary wireless internet access for our guests with no password required. If you have difficulty connecting to the Internet, please call the Front Desk.

Key Cards

If you lose your key card, please notify the Front Desk immediately. We will gladly provide you with a replacement upon presentation of photo identification. If your ID is locked in your room, hotel staff will assist you in retrieving it.

Local Attractions & Events

Our Staff are very familiar with many local events and attractions. Just ask and they’ll be happy to help you! Click HERE for California sightseeing and HERE for Oregon sightseeing suggestions.

Lost & Found

Please contact the Front Desk regarding any items you may have lost or found. Howonquet Lodge is not responsible for lost items.

Lounge – Club 7 Sports Bar

LOUNGE HAS RE-OPENED AND OPENS DAILY AT NOON. FOOD IS AVAILABLE FOR PICK-UP INSIDE OR CURBSIDE PICKUP.

Dial 0. Club 7 opens daily at 9:30am for all your favorite beverages, distilled spirits, beer, wine, & soft drinks. With our seven TVs, including two 80” TVs, in Club 7 you won’t miss anything, especially with our DirecTV package which includes NFL Sunday Ticket, NHL Hockey, MLB baseball games, NBA games and of course all the NCAA action just to name a few. Check in for upcoming live entertainment.

Maintenance

If something is not in proper working order, please contact our Front Desk. We will resolve the problem as quickly as possible to ensure your comfort.

Medical Care

Curry Medical Center
500 5th St, Brookings, OR 97415
541-412-2000

Curry General Hospital
94220 4th St, Gold Beach, OR 97444
541-247-3000

Sutter Coast Hospital
800 E Washington Blvd, Crescent City, CA 95531
707-464-8511

Pets

Pets are not permitted. A $50 deep cleaning fee will be assessed for having a pet in your room in violation of this policy. The Front Desk will gladly assist you in making alternate arrangements for your pet. Registered ADA Service Animals are welcome.

Reservations

Please contact the Front Desk or call 855-487-3777 for future individual or group reservations.

Restaurant – House of Howonquet

Dial 0. Open 7 days a week from 8am to 9pm. The House of Howonquet is open for breakfast (8am-2pm), lunch (11:30am-9pm), and dinner (4-9pm), and offers a wonderful selection of food for your dining pleasure. Click HERE to view the current take-out menu. Call 707-487-7777 to place your order.

Rollaway Beds and “Pack and Plays”

Rollaway beds and Pack and Play cribs are available upon request. A charge of $25 will apply. Arrangements may be made with the Front Desk. Please note that these items are limited in number and may not be available.

Safes

To protect your valuables, the Hotel provides a private safe in your room. Our staff will instruct you on the use of the safe. Easy to follow instructions are also located on the safe itself.

Security

Your safety and security are of our utmost concern. Please familiarize yourself with the safety guidelines provided in this directory. You will also find Evacuation Routes on the back of your Guest Room door. Please familiarize yourself with the route best suited for your particular room location. Please make note of all exits, both from your floor and from the Hotel and Casino. If a security need arises, please contact the Front Desk for immediate attention.

Smoking Policy

All of our rooms are smoke-free. Guests who smoke in their room will incur a $250 deep cleaning fee. Cigarettes are available in the vending machines located in the Lucky 7 Casino. Cigarettes are also available in cartons at our Fuel Mart. Purchaser must be 21 years or older. There is No Smoking anywhere throughout the Lodge.

Swimming Pool & Hot Tub

DUE TO COVID-19, THE POOL AND HOT TUB ARE CURRENTLY CLOSED.

The swimming pool is located near the Lobby and is provided for the enjoyment of our Guests only. Our pool and hot tub are UV purified which is gentle on your skin. Geo-thermal heating is used to keep the water at an ideal temperature for relaxing and having fun. Hours of availability are from 7am to 10pm. Children 12 and under must be accompanied by an adult. Towels are provided in the Pool Room. There is no lifeguard on duty. Please familiarize yourself with the posted Safety Rules. Alcohol is not allowed in the Pool area. Use of the pool shall be your own risk.

Telephone

Direct: 9 + 1 + area code + number.
Credit Card: 9 + 0 + area code + number.
Emergency: Dial 911.
Front Desk: Dial 0.
Housekeeping: Dial 0.
Local Calls: Dial 9 + number.
Operator Assisted/Collect/Bill-to-Third-Party Calls: Dial 9 + 0 + 0.
Room to Room: Dial 5 + room number.
Toll-Free Numbers: 9 + 1 + number.
Wake-Up Calls: Dial 0 for the Front Desk.

Long distance and toll calls will be charged to your room. There is no charge for local or toll-free numbers.

Should there be a voice mail message waiting for you, the message waiting light will be illuminated on your room telephone. To retrieve your messages, touch “MESSAGE” on your phone and follow the voice mail message instructions.

Vending Machines, Ice, Cold Drinks & Coffee

Please ask the Front Desk where the vending machines and coffee are located.

Lucky 7 Casino

CURRENT CASINO HOURS ARE 6am-2am DAILY.

Lucky 7 Casino offers a variety of games for your playing pleasure. There are more than 320 slot machines on the Casino floor, ranging from video poker to the newest interactive games. Information on our current slots can be found at the Privileges Club centrally located in the Casino. This is also where you can get a Players Club Card and all of the benefits it includes!

If you enjoy Blackjack, you will find tables open for games beginning at noon each day on the south side of the Casino floor.

Play live poker on Wednesdays, Thursdays, Fridays, and Saturdays in our beautiful non-smoking poker room. Check with the Players Club for starting times. Seating is first come, first served. Cash games are played after the tournament.

Bingo, always a favorite, takes place Sunday, Tuesday, and Wednesday nights in our smoke-free Tolowa Event Center and on specially scheduled weekend days throughout the year. Call the Privileges Club for schedules, buy-ins, and prizes.

Lucky 7 Casino is a great way to have fun and relax. Our entire staff is here to help you in any way we can, which is why we are known as:

“The Friendliest Casino on the Wild Rivers Coast!”

Safety & Security

Traveler Safety

Do not admit anyone into your room without first verifying his or her identity. All doors are provided with peep holes. If you are unsure of someone claiming to be a hotel employee, call the Front Desk for verification before allowing entry.
Hotel staff members will never call your room and ask for credit card numbers or other sensitive information. Please notify the Front Desk if you receive such a call.
Do not leave cash or other valuables in your room or vehicle. Howonquet Lodge at Lucky 7 provides complimentary safe-deposit boxes for your security.
Always use all locking devices on the door. Before leaving your room, double check that windows and door are all securely locked.
Keep your room key card with you at all times. Do not leave it unattended in your room, by the swimming pool, or elsewhere.
Report any suspicious activity that you observe to the management.
Uniformed Security Personnel are on duty at all times and are trained in first aid. Do not hesitate to request their assistance.

Fire Safety

Upon checking in, locate the 2 nearest exits and the nearest fire alarm. Count the number of doors between them and your room, so that you can find your way in the event of smoke or darkness.
If you hear an alarm or smell smoke, act immediately; don’t just investigate.
To report a fire, dial 911. Be sure to give your room number. Next, call the Front Desk by dialing 0. Then go to the door. If it is hot, do not open it. Turn off the fan or air conditioner. Cover the crack at the bottom of the door with wet towels, fill your bathtub with water, and signal from your window. Do not break the window or jump from it. Cover your mouth and nose with a folded wet towel. Wait to be rescued.
If the door is not hot, and there is no dense smoke in the corridor, take your key card, lock the door behind you and head for the nearest exit. Pull nearest fire alarm if possible. If there is some smoke, crawl; the freshest air is near the floor. Proceed quickly but calmly. Do not panic.
Please note that there are two fire extinguishers available on each floor.

Earthquake Safety

If you feel any shaking:

Drop, cover and hold on: drop down to the floor as soon as you perceive an earthquake has started; drop down before the earthquake drops you down. Then seek shelter under a desk or table. Crouch down on your knees so that you can move with the table. Hold on to the table leg(s) so you can keep the table over you.
If there is no nearby desk or table, sit on the floor against an inside wall, away from windows, tall furniture or bookcases. Draw up your knees, bend your head toward your knees. Protect your head and neck with your arms.
Go outside once the shaking stops. Make sure you are wearing sturdy shoes before leaving the building. If possible take valuables and medications. Avoid touching downed power lines. If access to exit doors is blocked by earthquake damage, wait for a rescue team.

Tsunami Safety

If you are at the beach or near the ocean and you feel the ground shake or see rapidly rising or falling coastal water levels, move immediately to higher ground and stay there until local authorities say it is safe to return. DO NOT wait for a warning to be announced. If the tsunami is caused by a remote earthquake or volcanic eruption, you will be alerted by a siren, radio or television broadcasts, local first responders and/or an alarm at the hotel.

Often the first wave may not be the largest. The danger from a tsunami can last up to 12 hours after the arrival of the first wave. Tsunamis move faster than a person can run, and can be 30 feet high or higher; sometimes much higher. Never stay near shore to watch a tsunami come in.