North Cliff Hotel

Welcome and thank you for joining us! The Award-Winning North Cliff Hotel offers stunning views of the pacific coast, spectacular sunsets, excellent service, and the amenities you deserve.

All suites have a balcony, gas fireplace, ocean, and harbor views. Feel right at home while you slip into one of our luxurious robes and relax by the cozy fireplace.

You can hear the sounds of the harbor from your well-appointed suite. Relax to the sounds of the ocean and the distant hum of the foghorn. Experience authentic coastal life on our historic, working harbor.

While staying with us you will soon discover there is an abundance of activities and things to do throughout Fort Bragg and surrounding areas. Take a romantic walk on the beach or a stroll through the town of Fort Bragg. Downtown Fort Bragg is just minutes away from our location. California’s Hwy 1 Coastline is well known as some of the most scenic places to visit in the world. So always have your camera ready to take some fantastic shots of some of the most beautiful coastlines in America. Please see our “Explore” information for more details.

We are family owned and operated, we genuinely appreciate your business and hope you enjoy your stay!

NORTH CLIFF HOTEL
1005 S Main St
Fort Bragg, CA 95437
707-962-2500

ADA Accommodations

ADA-compliant suites are available with accessible parking

Airport

Little River – 707-937-5129

Blu-Ray Player

Blu-Ray Players can play DVD’s and CD’s. Television must be on HDMI 1. Use the input button on the lower right side of the television. There are DVD’s to borrow at the front desk. If you have further questions please contact the front desk.

Channel Lineup

Check-In/Check-Out

Check-in time is 3:00pm. Check-out time is 11:00am. You may simply leave your keys in the room and dial 0 to check out.

Fireplace

Fireplaces are gas-operated and are on a timer. Timer must be past 10 minutes to activate the flame. Turn to desired amount of time and enjoy.

Front Desk

You may contact the Front Desk from your room by dialing 0.

Grab & Go Breakfast

Grab & Go Breakfast Bags are available in the lobby from 7am – 11am.

Heat/Cool

Use the thermostat on the wall to operate the in-floor heating system. Please note that the system will take time to adjust the temperature. There is a box fan in the closet to cool the room down; simply place it in front of the sliding glass door to pull the ocean air into your room.

Hot Tub Instructions for Spa Suites

Fill tub with enough water to cover the armrests. On the control panel, there is a button with a clock icon. After the tub is full enough, press and hold the button for about five seconds, or until the jets come on. If the display shows “No H20” there is not enough water in the tub. Some tubs have a push button to activate the jets by the faucet.

Housekeeping

Please dial 0 to contact the Front Desk for any housekeeping service needs, including extra towels, linens or blankets. Open hours are 9:00am to 3:00pm daily.

In-Room Amenities

There is a microwave and fridge in the cabinet to the right of the closet. You will find bottled water and coffee creamers in your mini-fridge, these are complimentary. All rooms also contain luxury bath products, an iron and ironing board, hair dryer, room safe, coffee maker, gas fireplace, and comfy robes.

Internet Access / Wi-Fi

Find our wireless signal. It will be Northcliff followed by a number (Northcliff 1-5). You will be prompted to enter a password which you will receive at check-in.

Key Cards

If you lose your key card, please notify the Front Desk immediately. We will gladly provide you with a replacement upon presentation of photo identification. If your ID is locked in your room, hotel staff will assist you in retrieving it.

Laundry & Dry Cleaning

Lucy’s Laundromat
124 S Main St, Fort Bragg, CA
7:30 am – 8:00 pm

Lost & Found

Please dial 707-962-2500 to contact the Front Desk regarding any items you may have lost or found. North Cliff Hotel will hold lost items for 30 days. Small items can be returned for a $10 fee. Large items will have to be shipped separately. North Cliff Hotel is not responsible for lost items.

Luggage Assistance

Our helpful staff will be happy to assist you with your luggage. Please contact the Front Desk.

Mail, Postage Stamps

Mail may be dropped off or picked up at the Front Desk.

Pets

At North Cliff Hotel, we welcome all of our guests, including your well-behaved dogs. We understand that pets are just as important as their owners, which is why we offer pet-friendly guest rooms. Our pet policy is designed to meet your pets’ needs while providing you with total comfort and relaxation.

Pets are permitted in designated pet-friendly rooms only, at the discretion of management. There is a pet fee of $25 per pet per night. A $200 deep cleaning fee will be assessed for having a pet in a non- designated pet-friendly room. Pets may not be left unattended in guest rooms at any time.

Pet Policy

Certified service dogs are welcome when accompanied by a registered owner. Please note: Pet owners must keep their dog on a leash and within their control at all times.

Owners are responsible for any damage to the room caused by their dog and will be asked to remove the dog in the event it is disruptive to other guests.

When booking your reservation, please remember to state that you are bringing a dog. Only a portion of the rooms are pet accessible.

Guests that do not register their dog or guests that bring non-approved dogs into a guest room will be charged a $300 fee.

•$30.00 per dog, per night 2 dogs maximum per room•$30.00 per dog, per night 2 dogs maximum per room
•Guests assume financial responsibility for damage caused by their dog(s). PLEASE DO NOT leave your pet in your room unattended.
•PLEASE take your dog(s) for a walk while we clean your room. All dog(s) must be on a leash when on the property.
•Damage Fees/$300.00

Quiet Time

Quiet time hours are from 10:00pm until 6:00am.

Reservations & Cancellation Policies

Please contact the Front Desk or call 707-962-2500 for future reservations.

Reservation Policy

Smoking is NOT allowed in any rooms or on the balconies. Dogs are welcome in designated pet friendly rooms only, extra charges apply. There will be a $300 cleaning fee for smoking in the room or on the balcony, or for unregistered dogs in non-pet friendly rooms. I acknowledge that I am financially responsible and authorize the North Cliff Hotel to charge my card for any items damaged or removed from the room, including overflowing the spa tub. Additionally, the North Cliff Hotel is not responsible for items left in the room or automobile. North Cliff Hotel is not responsible for anything that happens in the parking areas adjacent to the hotel property. This document is not inclusive of all hotel policies, more information is available upon request. It is important to note that there is no elevator on the property. We ask for a credit card on file or $200 deposit for pre-paid reservations, gift certificates and for reservations paid in cash. This is for incidentals (damages) and is non-negotiable.

We have a 48-hour cancellation policy, however, reservations made 72 hours in advance are subject to 24-hour advanced notice. Reservations cancelled within the 24-hour time frame are charged for the first night’s stay including tax. No refund will be made for “NO SHOWS”. Be sure to ask for your cancellation number upon cancelling your reservation.

Please, also be advised that we charge your credit or debit card upon check-in with a valid ID, unless your stay was prepaid online. We cannot hold rooms without a valid payment. We will make an attempt to contact you at that time if your card is declined, but be aware the room will be released at 4 pm. Lastly, be advised that room requests, including early check ins and late check outs cannot always be guaranteed. Early check outs require 24 hours advanced notice, otherwise North Cliff Hotel will charge the last nights’ rental rate. All major holidays require advanced deposit upon reservation of one night of the total reservation amount due upon booking.

Holidays
Holiday cancellations require seven days advance notice to cancel without penalty.

Cancellation Policy
2 days before check-in

Rate Policy
Reservations not canceled within two days notice do incur a penalty fee of the first night’s rate plus tax. This does include no shows.

Refund Policy
We have a 48 hour cancellation policy. Reservations canceled within the 48 hour timeframe are charged for the first nights stay including tax. No refund will be made for “NO SHOWS”. Be sure to ask for your cancellation number upon canceling your reservation.

We require 24 hours advance notice to shorten your reservation.

All major holidays require a 7-day advanced cancellation and one night’s deposit upon booking.

Safe Deposit Boxes

For our guests’ peace of mind, we provide complimentary safe deposit boxes in guest rooms for money, jewelry and other valuables.

Service Dogs

Certified service dogs are welcome when accompanied by a registered owner. Please note: Pet owners must keep their dog on a leash and within their control at all times. Please read our Service Pet Policy.

Smoking Policy

All of our rooms and balconies are smoke-free. Guests who smoke in their room or on the balcony will incur a $200 deep cleaning fee. There are smoking areas located on the property.

Telephone

Emergency: Dial 9 + 911.
Front Desk: Dial 0.
Housekeeping: Dial 0.
Outside Calls: Dial 9 + area code.
Room to Room: Dial room number.
Wake-Up Calls: Dial 0 for the Front Desk or use phone prompt.

Safety & Security

Traveler Safety

We value your safety and security above all else. We have a range of safety recommendations in place to ensure that your stay with us is as safe and secure as possible. Please see the recommendations below in case of an emergency. If you ever feel in danger, please contact the front desk immediately.

For the most security, please use the deadbolt lock on your door. This prevents anyone from entering your room, even with a staff key.
There are 24-hour surveillance cameras on the property.
Do not admit anyone into your room without first verifying his or her identity. All doors are provided with peepholes. If you are unsure of someone claiming to be a hotel employee, call the Front Desk for verification before allowing entry.
Hotel staff members will never call your room and ask for credit card numbers or other sensitive information. Please notify the Front Desk if you receive such a call.
Do not leave cash or other valuables in your room or vehicle. North Cliff Hotel provides complimentary safe deposit boxes for your security.
Always use all locking devices on the door. Before leaving your room, double check that windows and door are all securely locked.
Keep your room key card with you at all times. Do not leave it unattended in your room or elsewhere.
Report any suspicious activity that you observe to the management.

Fire Safety

Upon checking in, locate the 2 nearest exits and the nearest fire alarm. Count the number of doors between them and your room, so that you can find your way in the event of smoke or darkness.
If you hear an alarm or smell smoke, act immediately; don’t just investigate.
To report a fire, dial 9, wait for a dial tone, then dial 911. Be sure to give your room number. Next, call the Front Desk by dialing 0. Then go to the door. If it is hot, do not open it. Turn off the fan or air conditioner. Cover the crack at the bottom of the door with wet towels, fill your bathtub with water, and signal from your window. Do not break the window or jump from it. Cover your mouth and nose with a folded wet towel. Wait to be rescued.
If the door is not hot, and there is no dense smoke in the corridor, take your key card, lock the door behind you and head for the nearest exit. Pull nearest fire alarm if possible. If there is some smoke, crawl; the freshest air is near the floor. Proceed quickly but calmly. Do not panic.

Earthquake Safety

If you feel any shaking:

Drop, cover and hold on: drop down to the floor as soon as you perceive an earthquake has started; drop down before the earthquake drops you down. Then seek shelter under a desk or table. Crouch down on your knees so that you can move with the table. Hold on to the table leg(s) so you can keep the table over you.
If there is no nearby desk or table, sit on the floor against an inside wall, away from windows, tall furniture or bookcases. Draw up your knees, bend your head toward your knees. Protect your head and neck with your arms.
Go outside once the shaking stops. Make sure you are wearing sturdy shoes before leaving the building. If possible take valuables and medications. Avoid touching downed power lines. If access to exit doors is blocked by earthquake damage, wait for a rescue team.

Tsunami Safety

If you are at the beach or near the ocean and you feel the ground shake or see rapidly rising or falling coastal water levels, move immediately to higher ground and stay there until local authorities say it is safe to return. DO NOT wait for a warning to be announced. If the tsunami is caused by a remote earthquake or volcanic eruption, you will be alerted by a siren, radio or television broadcasts, local first responders and/or an alarm at the hotel.

Often the first wave may not be the largest. The danger from a tsunami can last up to 12 hours after the arrival of the first wave. Tsunamis move faster than a person can run, and can be 30 feet high or higher; sometimes much higher. Never stay near shore to watch a tsunami come in.