SureStay Plus

Welcome to SureStay Plus Hotel by Best Western Gold Beach. We are delighted to welcome you as our guest, and wish you an enjoyable and memorable stay. Whether you are visiting for business or pleasure, our staff is prepared to serve you with the highest degree of professionalism and hospitality.

In this directory you will find detailed information about our hotel’s amenities and guest services. Should you require additional information or assistance, please call the Front Desk.

This directory also includes valuable information about nearby points of interest, exciting things to do, and the fine offerings of our local businesses. Please take time to thank the local area merchants you visit, whose support has brought you this guest directory.

Thank you for choosing to stay with us at the SureStay Plus Hotel by Best Western Gold Beach. We hope you will find your stay so pleasant that you will choose us again the next time you visit Gold Beach. We look forward to welcoming you back!

Sincerely yours,

The Management and Staff
SureStay Plus Hotel by Best Western Gold Beach

• SURESTAY PLUS GOLD BEACH •
29232 Ellensburg Avenue
Gold Beach, OR 97444
541-247-7066

Property Layout

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Business Center

Our Business Center is located in the lobby and is open from 6:00 AM to 11:00 PM. To accommodate your business needs, it is equipped with a computer and printer. Faxing is available at the Front Desk.

Channel Lineup

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Check-In/Check-out

Check-in time is 4:00 PM. Check-out time is 11:00 AM. In the event of a late check-out, please make arrangements with the Front Desk in advance.

Complimentary Coffee

Complimentary coffee is available from 6:30 AM to 9:30 PM in the Lobby.

Complimentary Deluxe Breakfast

Please join us for a Deluxe HOT Breakfast every morning from 6:30 AM to 10:00 AM in the Lobby. Selections include Fresh Scrambled Eggs, Warm Biscuits & Gravy, Ham, Belgian Waffles, Various Breads, English Muffins, Old-Fashioned Oatmeal, Fresh Fruit, Cold Cereals, Variety of Juices, Hot Coffee, and many other Breakfast Essentials!

Conference Room

A conference room accommodating up to 250 people is available for business meetings and other events. For information or to make reservations, please contact the Front Desk.

Copy Service

Black and white copies are available at the Front Desk for 10¢ each.

Credit Cards

For your convenience we accept Visa, Mastercard, American Express and Discover credit cards.

Emergencies

In case of an emergency, dial 911.

Fax Service

Fax service is available at the Front Desk. Please inquire there for the incoming fax number and rates.

Forget Something?

As a courtesy to our guests, we are happy to provide complimentary personal items such as toothbrushes, toothpaste, and razors.

Front Desk

You may contact the Front Desk from your room by dialing 0.

Housekeeping

Please dial 0 to contact the Front Desk for any housekeeping service needs, such as extra towels, linens or blankets.

Ice Machine

An Ice Machine is conveniently located on the Parking Level next to Housekeeping.

In-Room Amenities

For your convenience guest rooms come equipped with hair dryers, coffee makers, refrigerators, microwaves and clock radios.

Internet Access

We are pleased to offer complimentary Wi-Fi in all our guest rooms. You will find the password for login on your Key Card sleeve.

Key Cards

If you lose your key card, please notify the Front Desk immediately. We will gladly provide you with a replacement upon presentation of photo identification. If your ID is locked in your room, hotel staff will assist you in retrieving it.

Laundry

Coin-operated washers and dryers are available for guests’ use; please refer to the Property Layout map in this directory for the location of the Guest Laundry Room.

Lost & Found

Please dial 0 to contact the Front Desk regarding any items you may have lost or found. SureStay Hotel in Gold Beach is not responsible for lost items.

Luggage Assistance

Our helpful staff will be happy to assist you with your luggage. Please contact the Front Desk.

Mail, Postage Stamps

Mail may be dropped off or picked up at the Front Desk, and postage stamps may be purchased there at the current postal rate.

Messages

The Front Desk will also notify you if any messages have been left for you.

Newspapers

Complimentary copies of the Curry County Reporter are available at the Front Desk.

Pets

Dogs only are permitted in designated pet-friendly rooms, at the discretion of management. There is a pet fee of $20 per pet per night. Pets may not be left unattended in guest rooms at any time. A deep-cleaning fee of $250 may be assessed against any guest having an undeclared pet in their room.

Reservations

Please contact the Front Desk or call 541-247-7066 for future individual or group reservations, or to reserve the conference room.

Smoking Policy

All of our rooms are smoke-free. Guests who smoke in their room or on their balcony will incur a $250 deep cleaning fee.

Snacks and Drinks

Snacks and drinks are available for purchase in the lobby.

Swimming Pool & Spa

Our indoor Swimming Pool and Spa are open from 9:00 AM to 11:30 PM in SUMMER and 9:00 AM to 9:30 PM in WINTER. Your room key card will allow you access to the pool area. No lifeguards are on duty, and children under 16 are not permitted in the pool area unless accompanied by an adult. No food or drinks are allowed in this area.
Guests are solely responsible and liable for their own safety while using the pool or occupying the pool premises.

Telephone

Emergency: Dial 911.
Front Desk: Dial 0.
Housekeeping: Dial 0.
Outside Calls: Dial 9 for outside line. Long distance and toll calls may be made from the Front Desk. There is no charge for local or toll-free numbers.
Room to Room: Dial room number.
Wake-Up Calls: Dial 0.

Safety & Security

Traveler Safety

Do not admit anyone into your room without first verifying his or her identity. All doors are provided with peep holes. If you are unsure of someone claiming to be a hotel employee, call the Front Desk for verification before allowing entry.
Hotel staff members will never call your room and ask for credit card numbers or other sensitive information. Please notify the Front Desk if you receive such a call.
Do not leave cash or other valuables in your room or vehicle. The hotel is not liable for any damages to guest property unless the damages are a result of the hotel’s gross negligence.
Always use all locking devices on the door. Before leaving your room, double check that all windows and doors are securely locked.
Keep your room key card with you at all times. Do not leave it unattended in your room, by the swimming pool, or elsewhere.
Report any suspicious activity that you observe to the management or Front Desk.

Fire Safety

Upon checking in, locate the 2 nearest exits and the nearest fire alarm. Count the number of doors between them and your room, so that you can find your way in the event of smoke or darkness.
If you hear an alarm or smell smoke, act immediately; don’t just investigate.
To report a fire, dial 911. Be sure to give your room number. Next, call the Front Desk by dialing 0. Then go to the door. If it is hot, do not open it. Turn off the fan or air conditioner. Cover the crack at the bottom of the door with wet towels, fill your bathtub with water, and signal from your balcony or window. Do not break the window or jump from ithe window or balcony. Cover your mouth and nose with a folded wet towel. Wait to be rescued.
If the door is not hot, and there is no dense smoke in the corridor, take your key card, lock the door behind you and head for the nearest exit. Pull the nearest fire alarm if possible. If there is some smoke, crawl; the freshest air is near the floor. Proceed quickly but calmly. Do not panic.

Earthquake Safety

If you feel any shaking:

Drop, cover and hold on: drop down to the floor as soon as you perceive an earthquake has started; drop down before the earthquake drops you down. Then seek shelter under a desk or table. Crouch down on your knees so that you can move with the table. Hold on to the table leg(s) so you can keep the table over you.
If there is no nearby desk or table, sit on the floor against an inside wall, away from windows, tall furniture or bookcases. Draw up your knees, bend your head toward your knees. Protect your head and neck with your arms.
Go outside once the shaking stops. Make sure you are wearing sturdy shoes before leaving the building. If possible take valuables and medications. Avoid touching downed power lines. If access to exit doors is blocked by earthquake damage, wait for a rescue team.

Tsunami Safety

If you are at the beach or near the ocean and you feel the ground shake or see rapidly rising or falling coastal water levels, move immediately to higher ground and stay there until local authorities say it is safe to return. DO NOT wait for a warning to be announced. If the tsunami is caused by a remote earthquake or volcanic eruption, you will be alerted by a siren, radio or television broadcasts, local first responders and/or an alarm at the hotel.

Often the first wave may not be the largest. The danger from a tsunami can last up to 12 hours after the arrival of the first wave. Tsunamis move faster than a person can run, and can be 30 feet high or higher; sometimes much higher. Never stay near shore to watch a tsunami come in.